Terms and Conditions

These terms and conditions ("Terms") outline the agreement between you ("User," "Customer," or "Guest") and BEST GROUP 21 ("Provider," "We," or "Us") for the use of our services, including but not limited to car rental, boat rental, house rental, transfer services, watersports, VIP protective services, tours, health and beauty services, VIP tables, private chef services, catering, and VIP concierge services. By accessing or using our services, you agree to comply with these Terms. Please read them carefully.

Service Provision: We strive to provide high-quality services in the selected categories. However, availability and pricing may vary and are subject to change without notice. We reserve the right to refuse service to anyone at our discretion.

Reservations and Payments: All reservations must be made in advance and are subject to availability. Payments are required in full at the time of booking, unless otherwise specified. Additional terms and conditions may apply to specific services.

Cancellations and Refunds: Cancellation policies may vary depending on the service and provider. Please refer to the specific terms and conditions provided for each service. Refunds may be subject to cancellation fees and other charges as outlined in the respective policies.

Liability: While we strive to ensure the safety and satisfaction of our customers, we shall not be liable for any loss, damage, injury, or inconvenience arising from the use of our services, including but not limited to accidents, property damage, or financial losses.

Third-Party Services: Some of the services offered may be provided by third-party providers or affiliates. We are not responsible for the actions, quality, or reliability of these third parties. Any disputes or issues should be addressed directly with the respective provider.

Privacy and Data Protection: We are committed to protecting your privacy and personal information. By using our services, you consent to the collection, use, and disclosure of your information as outlined in our Privacy Policy.

Intellectual Property: All content, including but not limited to logos, trademarks, text, images, and graphics, on our website and other platforms are the property of BEST GROUP 21 or its respective owners. Unauthorized use or reproduction is strictly prohibited.

Governing Law and Jurisdiction: These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where BEST GROUP 21 is registered. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our services.

For further information or inquiries, please contact our customer support.